Q: Can I pick which player or team I prefer to receive?

A: No, that is impossible since cards and packs are randomly inserted. We don't even know what specific card is in your GRADEDBOX.

Q: What if I don't like the card I receive? Can I return it?

A: We hate to hear that and hope you give us another shot. Due to the nature of our business, all sales are final, and we do not accept returns or offer refunds. Visit our Legal Information page for more information.

Q: What if my GRADEDBOX is damaged by the USPS?

A: Contact us immediately if the items in your GRADEDBOX arrive damaged by the USPS at sales@gradedbox.club We video each GRADEDBOX as it is being packaged for USPS claims. We will work to make it right.